Schedule Package
You can set up a one-time pickup or drop your package off at a nearby location—whatever works best for you. If you ship frequently, we’ve also included details about scheduling recurring pickups. Automatic pickups, only when you need it.
Order Shipping Supplies
Order UPS shipping supplies including boxes, forms, envelopes and labels. Log in or create a profile to start your order. Whether you’re a small business fulfilling orders or shipping for personal use, UPS offers a variety of shipping supplies. Orders typically arrive within a few business days.
Customer Returns
Want to improve how your business manages customer returns? We can help with that. We’ll email your customer a return shipping label and a mobile barcode. They can then print the label at home, attach it to their boxed item and send it back.
Why Choose Us? Find reasons to choose us as your freight partner
Tariffs and Their Impact
Tariffs and Their Impact on International ShippingCurious about how recent tariff and de minimis policies may impact you? UPS has the resources to help you navigate these changes and streamline your international shipping.
Understanding Import Fees
Understanding Import Fees/Import Charges and FeesIf you are receiving an international shipment, you may notice that certain import charges are now due. This is related to the recent elimination of de minimis, which means that all shipments imported into the U.S. are now subject to duties, taxes and fees
Understanding Customs
Changes to U.S. Customs Policy May Affect Import CostsCustoms refers to the duties, fees or taxes applied when shipping items between countries. These costs can vary depending on the items and countries being shipped into and from.
File a UPS Claim
We’ve Fully Switched to Electronic PaymentsHave a problem with a lost or damaged package? Provide us with the details and we’ll put all hands on deck to investigate.
FAQ Frequently Asked Questions
Tracking your shipment is easy! Simply enter your Tracking Number in the tracking box on the homepage or go to the Track Shipments page. You’ll receive real-time updates on the status of your package, including estimated delivery time.
If your package hasn’t been shipped yet, you can update the delivery address directly from your UpMailer account. Once the shipment is in transit, please contact our customer service to request a change. Additional fees may apply depending on the status of the delivery.
Shipping rates depend on various factors including the weight, size, destination, and delivery speed of your package. To get an accurate rate, use our Shipping Calculator available on our homepage or in your account. We also offer discounts for frequent shippers and bulk shipments.
You can schedule a pickup online through your UpMailer account. Simply log in, go to Schedule a Pickup, and enter the required details, including the pickup address and preferred time. If you need assistance, our customer support team is available to help.
If your package is damaged, please contact UpMailer customer service within 7 days of delivery. Be sure to have your tracking number and photos of the damaged item ready to file a claim.
In the rare case that your package is lost, file a claim through our website using your tracking number. We’ll investigate the issue and, if necessary, compensate you for the lost goods based on our Shipping Protection Policy.
There are several reasons a package might fail to be delivered, including incorrect addresses, recipient unavailability, or delivery exceptions. Check your tracking status for details, or contact our support team for assistance.
You can re-route your package to a different address through your UpMailer account. Re-routing is only possible for certain types of shipments and may incur an additional fee. Contact customer support for further assistance if needed.